Problem Solving Have an issue that could use some troubleshooting? We can figure it out together. Q&A Ask questions about Relay. What? When? Where? How? Why? We’ll collaborate to get you an answer.
About the Solve category [Solve] (1)
2-week-old Relay order still hasn't arrived [Problem Solving] (2)
Allow Relays to talk to Relays on other accounts [Q&A] (8)
Location error/app says relay is nowhere close to it's physical location [Problem Solving] (7)
Error Code REL-0412 when trying to activate new devices [Problem Solving] (2)
Relay App on WiFi-only/Non-activated Phone? [Q&A] (3)
Changing a relay name online [Problem Solving] (3)
Relay Making Animal Noise Independently [Problem Solving] (3)
Can kids pick who they want to contact? [Q&A] (2)
Software update [Problem Solving] (3)
Do any Relay features work internationally? [Q&A] (5)
Life 360 compatability? [Q&A] (2)
"Cannot connect to a network", Relay Go message after initial set it up with no issues [Problem Solving] (5)
Reactivation / Account Switch [Q&A] (6)
GPS Location pin not showing on Google Maps since firmware and Android App update [Problem Solving] (4)
Relay seems to shut itself off [Problem Solving] (14)
Change device name [Q&A] (4)
File Transfer Not Recognizing Relay [Problem Solving] (5)
Cell & Relay off [Problem Solving] (6)
No one in your group is on-line [Problem Solving] (13)
How to delete an old phone (relay) from the relay app [Q&A] (2)
Phantom Notifications [Problem Solving] (4)
Anyone else completely unable to use relay today? [Problem Solving] (2)
Wi-Fi disconnect or setting to forget all [Problem Solving] (3)
What is expected battery life? ( 2 ) [Q&A] (26)
Many vibration alerts without sending channel alert [Problem Solving] (4)
Slow Wifi to Cellular transition? ( 2 ) [Problem Solving] (29)
Quarter of LED Ring blinks - What is the meaning? [Q&A] (4)
How often does GPS check location and how accurate is it? [Q&A] (7)
How rugged is Relay? [Q&A] (7)