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Problem Solving
Have an issue that could use some troubleshooting? We can figure it out together.
Q&A
Ask questions about Relay. What? When? Where? How? Why? We’ll collaborate to get you an answer.
About the Solve category
[
Solve
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(1)
2-week-old Relay order still hasn't arrived
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Problem Solving
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(2)
Allow Relays to talk to Relays on other accounts
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Q&A
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(8)
Location error/app says relay is nowhere close to it's physical location
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Problem Solving
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(7)
Error Code REL-0412 when trying to activate new devices
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Problem Solving
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(2)
Relay App on WiFi-only/Non-activated Phone?
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Q&A
]
(3)
Changing a relay name online
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Problem Solving
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(3)
Relay Making Animal Noise Independently
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Problem Solving
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(3)
Can kids pick who they want to contact?
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Q&A
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(2)
Software update
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Problem Solving
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(3)
Do any Relay features work internationally?
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Q&A
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(5)
Life 360 compatability?
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Q&A
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(2)
"Cannot connect to a network", Relay Go message after initial set it up with no issues
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Problem Solving
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(5)
Reactivation / Account Switch
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Q&A
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(6)
GPS Location pin not showing on Google Maps since firmware and Android App update
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Problem Solving
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(4)
Relay seems to shut itself off
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Problem Solving
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(14)
Change device name
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Q&A
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(4)
File Transfer Not Recognizing Relay
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Problem Solving
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(5)
Cell & Relay off
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Problem Solving
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(6)
No one in your group is on-line
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Problem Solving
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(13)
How to delete an old phone (relay) from the relay app
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Q&A
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(2)
Phantom Notifications
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Problem Solving
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(4)
Anyone else completely unable to use relay today?
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Problem Solving
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(2)
Wi-Fi disconnect or setting to forget all
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Problem Solving
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(3)
What is expected battery life?
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2
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Q&A
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(26)
Many vibration alerts without sending channel alert
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Problem Solving
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(4)
Slow Wifi to Cellular transition?
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2
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[
Problem Solving
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(29)
Quarter of LED Ring blinks - What is the meaning?
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Q&A
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(4)
How often does GPS check location and how accurate is it?
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Q&A
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(7)
How rugged is Relay?
[
Q&A
]
(7)
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