Error: "Channel Alert Not Sent"


#1

Trying to send a channel alert from one of our two Relay devices to my Android smartphone Relay app. Followed the instructions to be sure the Relay devices are on the Relay channel, held the volume button for two second, and the Relay announces “Channel Alert Not Sent.” Tried in both of our relay devices with the same results.

Any ideas what I’m doing wrong or how to get the channel alert to work?


#2

Have you been able to try these steps? "Alert Not Sent" When Relay Sends Channel Alert to Relay App – RelayGo


#3

@andi_B that did the trick. Not sure how I missed that article, so thanks for sharing and the super fast reply.


#4

No worries! Glad it’s working again :slight_smile: