"Error: No Internet on Network" when connecting to 2.4Ghz Wi-Fi


#1

What usually causes this error message? “Error: No Internet on Network”.

When I try to connect my parents’ relay to the 2.4Ghz Wi-Fi network at their home, I get this error message. However the relays work fine on the 2.4Ghz Wi-Fi network at my home. Oh, and my old RW phone and an old Chromebook work fine on their 2.4 Ghz Wi-Fi.

I’m curious what to look for when I visit them and start serious debugging.

Thanks for any advice.
Andy


#2

First thing to try would be rebooting the router. If that doesn’t work, maybe try disconnecting or turning off some other devices. It’s possible your router has a device limit. Let us know if you still run into issues after that.