Is there a way to keep the phone & App on, So you get messages when doing other things on your phone or set your phone down?
The app needs to be in the foreground in order to continuously get messages from the device. By navigating away to another screen will push it to the background and you will loose the main communication functionality minus the notifications, except for during the first 60 seconds. In one of the recent updates they made it so that we now have the ability to monitor the channel for response for that limited time.
Thanks. This is a huge disadvantage of the App and very frustrating. I would like to see the ability to keep the messaging turned on, otherwise I find the phone app virtually useless.
Have you tried channel alerts? They are a good way to have your kid reach out to you.