Messages not going through


Even when signal strength is good and battery life is too, some messages (intermittently) are not getting through to all devices (we have 4). I heard it on the boys’ Relays, but my daughter was not with us and she was not getting the messages. I know sometimes they will come later than the others, but today, many messages to hers were not coming through at all.
Anyone else have that issue, starting up recently?


Yes same here. Also with the app.


Okay, thanks for letting us know. We’ll need you both (@Mamajewelbear) to open a Help ticket about this so we can take a look into why messages are not going through.


I’ve been working with support for a while already