We got th relay but it doesn’t really handle the features we need. Is there an option to “trade up” the relay to a basic cell phone?
Hi @natalie- That would not be an option as Relay product/service is handled separately from Republic purchases. Have you been able to contact our support team about the issues you’ve run into with Relay? Or do you know if you’re within your Moneyback guarantee window of 30 days? We’d like to help however we can: email@example.com