Just got our relay today and after activation, pushed the button to talk to my phone and it doesn’t go through…says " no one in your group is on-line. Upon searching I found a button needs to be pressed if the phone happens to be sleeping (which it was). Then a notification is sent to my phone. But it’s silent (because I don’t need every email and phone notification to make noise) and there is no way to cause it to alert me my child wants to talk.
The Relay should be able to alert my phone, even if it’s sleeping. Ring, make a noise, something… Otherwise, what is the point if my child can’t connect to me when they need me? Messages make noise, FB messenger can be set to make noise…but the Relay can’t?
I really wanted to like the Relay but this is very disappointing and likely renders the Relay unusable for us. I’m a RW customer and was hoping this would be a good stop-gap for a cell phone for our kids.