Relay light spinning in circles


#1

Our Relay’s battery died last night and it was put on the charger today. It did have a red light around the talk button while charging. Then it became a light blue light spinning around the circle and will not respond to holding down the power button, talk button, all three at once, etc. The app states it is offline. Ideas??


#2

The red ring around the button while charging means that the Relay was powered off. The spinning light comes on whenever the Relay is working, trying activate or communicate with servers.

If it gets stuck spinning just hold the power button for a minute or two to restart it.


#3

Is your Relay working now?


#4

It is now! Thank you!


#5

My pleasure! :slight_smile: