My app will tell me that my daughter has sent me a new message and she will say she did. When I go to my app to hear it Instead of the new message I hear a message from a few days ago or my own voice from when I set it up . Any idea what to do to resolve this?
Sounds like the support team may need to work with you. Have you reached out to them? You can do it right from your phone. On the top right of the app, click on the question mark. Or you can, while logged into this community, click on the message icon on the bottom left side. Support can help.